FAQ
Who are we?
PND apparel was built to pare down the busy designs often found in urban closets. We want to focus on showcasing the things we love in a simple and versatile way, as well as building a brand that can be worn be everyone.
Learn more on out About Us page.
Where are our clothes are made?
Our clothes are made and printed in the United States of America. We are committed to the highest quality standards using direct to garment printing with detailed images designed in-house. All apparel is printed using Brother GT 381 machines with CPSIA compliant inks.
Ethical Supply Chain
Our internationally based suppliers implement corporate social responsibility standards. Factory employees are given fair wages and comfortable working conditions. Many suppliers are also environmentally conscious, using recycled materials and limiting energy waste.
We are dedicated to building a safe, sustainable and responsible brand with our associates.
Is there a sizing chart somewhere?
Of course! Our sizing chart can be found on the Sizing Chart page. We also have a very flexible return and refund policy that can be found on our Return Policy page.
What is our return policy?
We have a customer satisfaction guarantee, so if your product arrives damaged, was lost in the mail, or arrived in the wrong size or print, it can be exchanged or refunded within 30 days of the purchase.
An in-depth explanation of our policy can be found on our Return Policy page.
How long should it take to receive my stuff?
Our products are shipped from our fulfillment center in the United States of America at 19749 Dearborn St, Chatsworth, CA 91311, but we ship to anywhere around the world! Any returns should be sent to the fulfillment center address to be processed. Some basic estimates as to when fulfilled orders are expected to arrive are seen below:
| TO | BASIC | EXPEDITED |
|---|---|---|
| USA |
3-5 business days via USPS 3-8 business days via FedEx SmartPost |
1-3 business days via FedEx |
| Canada | 5-10 business days without tracking | 1-5 business days via FedEx |
| Worldwide | 10-20 business days without tracking | 1-5 business days via FedEx |
For international shipping, exact delivery time may be longer or shorter depending on the destination. Tracking capabilities also depend on the destination. Some countries have intra-country scans, while others will show when the package has delivered.
How do discounts work?
Our discounts are applied at checkout using coupon codes. Most codes can be combined, but can only be used once per customer. Feel free to use coupon code F1RSTTEE to get 15% off your first purchase.